Frequently Asked Questions
General
What is webmail.gm?
Webmail.gm is GamDNS’s dedicated email hosting product, providing professional custom-domain email (you@yourbrand.gm) for businesses, NGOs, schools, and government offices in The Gambia.
Is webmail.gm the same company as GamDNS?
Webmail.gm is GamDNS’s email product — built and supported by the same team behind .gm domains, DNS, and hosting. Think of it as GamDNS’s dedicated email brand.
Do I need to already own a domain?
Yes. You’ll need a domain (ideally a .gm domain) pointed at our mail servers. If you don’t have one yet, GamDNS can register one for you.
Security
Is my email secure?
Yes. Every mailbox is configured with SPF, DKIM, DMARC, MTA-STS, and DANE — proper email authentication that most providers leave optional or misconfigured.
Do you scan my inbox for ads?
No. Your mailbox is TLS-encrypted and private — no ad scanning, no data mining.
Migration & Setup
Can you migrate me from Gmail or Yahoo?
Yes, migration is free and included. We handle DNS records, mailbox transfer, and delivery testing.
How long does setup take?
Most mailboxes are ready within one business day once DNS is confirmed.
Will I lose my old emails when switching?
No — we migrate your existing mail as part of setup.
Pricing
How much does it cost?
D400/month or D4,800/year per mailbox — one plan, everything included.
Are there setup or migration fees?
No hidden fees. Setup and migration are included in your subscription.
Support
How do I get help?
WhatsApp or email — see the Contact page. We reply same-day during business hours.